Monthly Archives: June 2011
This story comes from Caroline Boudreaux of The Miracle Foundation. Caroline just returned from India, where she was visiting numerous orphanages and other NGOs to potentially partner with her foundation. This inspirational account of a great organization and idea makes total sense – and makes you wonder why more people aren’t doing this kind of work. From Caroline:
We drove an hour to his office where Subhash Dhar was also waiting for me. Ashok and his wife run a for profit data entry company and employ only people with special needs. He is so on to something here. Deaf people use sign language to communicate and sign language is in English (who knew). So all his deaf employees come to him already reading and writing English. Most call centers/ companies that do this kind of wok in India promise their customers that all their staff will have a college degree. He won’t make that promise and doesn’t have to. There simply aren’t enough college seats to accept this group of people and there are no concessions for them in college. If you’re special needs and want to work, it is very difficult to find a job unless, you call Ashok. If you’re special needs with a 10th standard education and want to work, he’ll find a job for you.
To that end, they print and mail out over three million letters of correspondence a month for companies throughout India so there is a whole section of people just stuffing envelopes and putting on labels. It is unbelievable how much more they are able to produce than their competitors. First, special needs people who are educated are so frustrated by not being able to work and find a job that their motivation is HUGE.
Second, after a year, he gives them a share of the company (a relatively new thing in India only made legal in 2008). Third, with the exception of the click of computer keys, they’re entering thousands of pieces of data in total silence. This amount of concentration makes his employees 800% (a real number) more efficient than his nearest competitor. Since his employees come from all over the country to find good work, he also has a hostel next door where they can live. He told story after story of people who would do anything to prove they could work just as well and hard as someone without challenges.
One man with polio asked him to race up the stairs. Ashok, who has a really fun sense of humor agreed. The man with polio won. That man was his second employee, married a deaf girl he met here three years ago and both were out on maternity leave welcoming their first baby, a boy. He knows sign language (which he learned and says he can teach me) in ten days. It is amazing. Now he’s considering offering a medical transcriptions to doctors and hospitals and will hire blind people to do the work. He asked a blind woman who was looking for a job if she could type. She said she could and asked her to come in for a test. He asked her to type as he read the newspaper to her and after the third line, she told him to please read faster. He and his wife (who is the visionary behind this whole concept) have only been in business five years and have over 200 employees. It is awesome.
Last May 2010, I was a keynote speaker at the Tamil Nadu Foundation’s annual conference in Philadelphia. This year, a teenager named Nita Umashankar received an award for the Young Social Entrepreneur, for her work in starting her own nonprofit, ASSET India Foundation.
Today I would like to feature a guest post by Nita’s father, Ray Umashankar, who also works to fight for children who are victims of sex trafficking in India. Here, Ray tells the inspiring story of his remarkable daughter:
As a family we always contributed to various charities, and we wanted to do more than just write checks. I volunteered at a local shelter for abused children. My wife served on the school board. When our daughter, Nita, had her solo dance recital in Indian classical dance, she asked that instead of gifts, donations be given to the Brewster Center, a Tucson shelter for abused women and children. Her request produced a total of $7,800 for the center.
Nita, who was born and brought up in Tucson, was selected for admission to several Ph.D. programs in marketing strategy, and she chose the University of Texas at Austin.
However, in 2005, before joining the program, she said she wanted to spend a year in India working with nongovernmental organizations serving abused women and children. She also laid down two conditions:
She wanted to stay by herself and not with relatives, in order to experience the real India.
She wanted only to volunteer and did not wish to be gainfully employed.
My wife and I agreed to support her for the year.
In 2006, When Nita returned home she dropped a bombshell. She said that of all the marginalized children she had seen and met in India, the children of sex workers were the most ostracized and abused. Nita said this is the group she wants to work with, and that she will go to India every six months to do so.
My wife and I were shocked. We were totally unprepared for something this radical from Nita. My wife and I wanted to support her completely, but we were worried at the same time. I told Nita that this could be a dangerous undertaking, with pimps and brokers who would not like our interference. I said we had to find qualified, fiscally responsible nongovernmental organizations that were already working with these children and find out what programs were in place.
I gave this assignment to Nita so that I could determine how committed she was to the project. I also said we needed to find out what programs failed so that we didn’t repeat the same mistakes.
Within a month, Nita had all the answers to my questions. Nonprofit groups mostly focused on teaching these children nontechnical skills, such as bag making, sewing, and vegetable vending. Those that did provide computer literacy did not provide “soft skills,” with the result that computer-literate children did not know how to look for a job.
Nita and I decided that we would provide training in information technology skills that were in demand in the job market. In addition, we would teach conversational English and also help in the placement of our graduates in internships and jobs after they complete the training.
My first plan was to raise funds for paying the students’ fees, so that they could attend established computer institutes, instead of having to start our own. But when I contacted the owners of the institutes in India and told them who our students were, they flatly refused them admission because of the fear of contracting AIDS. The owners also said that other parents would pull their children out of the institutes if they found out that children of sex workers were in the same class.
So, Nita and I started the ASSET India Foundation.
ASSET, which stands for Achieving Sustainable Social Equality through Technology, provides computer literacy for education toward alternate livelihood. The program is designed to help the children attain a level of education and familiarity with technology that will enable them to free themselves from being chained to the same profession as their mothers.
The foundation administers education programs, using functional-literacy software in regional languages, and microfinance efforts, to help people establish, own, and operate their technology-based small businesses, such as computer kiosks. We presently have seven centers in the major cities of India, including Bangalore, Kolkata, Hyderabad (4), and Mumbai, and Delhi.
The sex workers are desperate for educational opportunities and a chance for a better life for their children. They do not want their children to know about the flesh trade and also wish to minimize the risk of their contracting HIV/AIDS.
I have thanked my daughter Nita so many times for coming up with the project idea. My passion for ASSET has become all-consuming. Before ASSET, my passion was adventure travel and mountain climbing. I have lost interest in these. I spend at least 30 hours a week on ASSET, in addition to my regular job. I get restless at social events and make notes on 3-by-5 cards in the restroom.
Since I will be 69 in June, I want every day to count for something meaningful. Through my daughter, Nita, ASSET has made me realize that the only purpose of my existence on this planet is to help those in need.
Fund raising is one of the most challenging and fun activities that I have undertaken. I look at it like a chess game and constantly figure out new ways to reach potential donors and build relationships. I scour business journals, magazines, and The Wall Street Journal for stories on successful businesswomen and -men, find out about their philanthropic interests, and hunt for their contact information.
Once I get the contact information, I congratulate them on their business successes and tell them about ASSET and share our success stories briefly. With a couple of them, my approach was rather direct, since I was desperately in need of funds to open the first center and was ready to take out a home-equity loan on my house.
It feels great when a fund-raising pitch goes well, breaking through another major barrier. I offer to meet busy CEOs at airport lounges during their business trips so I don’t take time away from their workday.
One foundation president kept putting me off for months. One day I called her up and said I was going to be in a nearby town for a wedding and would like to meet her on Saturday morning. She said she and her husband had a million errands, children’s soccer, piano lessons, and so on. I said I will have a car and will drive her and her children to their game and piano lessons. She relented and gave me an appointment. I left the meeting with a $10,000 check.
I also competed in a couple of fund-raising challenges because I was told I stood no chance to win. I won them anyway.
I tell people I suffer from an unusual learning disability. I cannot understand the meaning of “no” in any language.
I have a history of being bold in this way, long before my involvement with ASSET. I have a total hip replacement from a bicycle accident in 1993. After the surgery, the surgeon told my wife that because of the seriousness of the injury, the most I could expect was to walk with a cane.
That motivated me to train. My wife and I hiked the Grand Canyon 14 months after the surgery.
If you are going to start a charity, the No. 1 requirement is a dream. Next is a passionate commitment to that dream no matter what anyone says. People will say yours is a crazy idea, and it will never work. Just laugh it off and keep going. Be bold in sharing your dream and asking for support.
Enjoy the challenge of accomplishing your dream. I say it’s better to have an impossible dream than no dream at all.
I can’t believe it, but it’s approaching two years since The Weight of Silence: Invisible Children of India was published.
A lot has happened since then – and at the end of June, I will be announcing a re-release of the book. The updated version will have a new section at the back, with lots of new information about what is going on in the work for children’s rights in India, as well as updates about many of the children featured in the book.
Stay tuned for more information and to get your copy!